Terms and Conditions

Welcome to our online platform, specializing in handmade cosmetics crafted with care and quality. Please read these Terms and Conditions carefully before using our site.

1. Acceptance of Terms

By accessing or using this service, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our platform.

2. Products and Photos

Our site features high-quality images of our handmade cosmetic products, including ten large-size pictures to provide clear visuals. Please note that actual product colors may slightly vary due to lighting and screen differences.

3. Ordering and Payment

All orders placed through our online shop are subject to acceptance and availability. Payments must be completed in full to confirm your purchase.

4. Shipping and Delivery

We ship our products from our facilities in Barcelona city centre, Spain. Delivery times may vary depending on your location. Risk of loss passes to you upon delivery to the carrier.

5. Returns and Refunds

Returns are accepted only for products that arrive damaged or defective. Please contact us promptly with photographic evidence. We reserve the right to refuse returns for change of mind or misuse.

6. Intellectual Property

All content on this platform, including product images, descriptions, logos, and design, is the property of this service and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

Our site and products are provided "as is." We are not liable for any indirect or consequential damages arising from use or inability to use our products or services.

8. Governing Law

These terms are governed by the laws of Spain. Any disputes will be subject to the exclusive jurisdiction of courts located in Barcelona.

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at our city centre Barcelona office.